Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints / Comments / Suggestions

Complaints/comments/suggestions Throckley Primary Care aims to give a friendly and professional service to all of our patients.  However, if you have any concerns about any aspect of our service, please ... [continue] Complaints / Comments / Suggestions

Courtesy

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way.   We take seriously any threatening, abusive or ... [continue] Courtesy

Covid-19 Spring Booster Vaccinations

COVID-19 Spring Booster Vaccination Programme (April – June 2023) Who can get a booster dose  People aged 75 years or over (you need to have turned 75 on or before ... [continue] Covid-19 Spring Booster Vaccinations

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Throckley Primary Care serves the areas of Throckley, Newburn, Lemington, ... [continue] How to register

Library

Our Library has a range of useful leaflets providing you with information about a number of healthcare topics. Simply click on the blue title to download the leaflet you would ... [continue] Library

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Privacy Notice

Attached is our Privacy Notice.  This explains why we collect information about you, how that information is used, how we keep it safe and confidential and what your rights are ... [continue] Privacy Notice

Summary Care Records

We (the NHS in England) are changing the way we store and manage your health records. Today, records are kept in all the places where you receive care. These places ... [continue] Summary Care Records

Surgery car park and gates

Please note that the car park opening times are as follows:- Monday – 08:00 – 18:00 hours Tuesday – 08:00 – 18:00 hours Wednesday – 08:00 – 18:00 hours Thursday – ... [continue] Surgery car park and gates

Transport and directions

Transport to the surgery There are excellent bus links to the surgery, services 22, 71, 684 and X82. We have arranged a discounted rate with a local taxi firm and there is ... [continue] Transport and directions

Updating your details

If you change name, address, telephone number (home or mobile) or e-mail address please let our receptionists know by calling or writing to us. Alternatively you can inform us of ... [continue] Updating your details

Useful links, numbers and leaflets

Please find below links to useful information, local services and national charities

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Your Accessibility Needs

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard ... [continue] Your Accessibility Needs

Date published: 8th October, 2014
Date last updated: 22nd October, 2014