Choosing the right service

Lemington Nurse Practitioner Service

Instead of going to the emergency department the RVI in Newcastle, come to the Lemington Resource Centre, where the wait may be considerably shorter.

Adults and children over the age of 2 years with a minor illness or injury can be seen without an appointment:Monday, Tuesday, Wednesday 8:30am – 12 noon and Friday 1pm – 4:30pm 

They can help with contraception, back pain, blood pressure checks, blood and urine tests, sore throats, ears and eyes, rashes, coughs, help with stopping smoking, dressings, urine infections, immunisations, tummy bugs, sunburn, cuts and grazes, sprains, pregnancy tests and smears as well as many other problems.  Please note that The Nurse Practitioners are unable to deal with long-term, chronic conditions or provide long term or repeat prescriptions.  Please see your own GP in these cases.

Click here for more details.

Lemington Resource Centre, Tyne View, Newcastle upon Tyne NE5 8RZ
Telephone (0191) 229 1806.

Choose Well

If you are injured or unwell there are a number of different NHS services that you can access. If you are unsure if a service can treat your condition, just call ahead and ask.

Click here for guidance about the different services available.  Choose_Well_leaflet_(Feb_12)

Westgate NHS Walk-in Centre

The Westgate Walk-in Centre is a nurse-led unit for patients with minor injuries and illnesses and is staffed by specially trained nurse practitioners, staff nurses and healthcare assistants. Although no doctors work on this unit, the team are supported by the medical staff of the RVI Emergency Department as required.
Patients do not need an appointment at the Westgate Walk-in Centre, they can simply turn up and wait to be treated. GPs can also refer patients here for treatment if appropriate.
Who: Adults and children (over 2 years of age). Please note the centre does not treat children under 6 years of age with injuries.
What: Most minor injuries and ailments can be treated at the walk-in-centre.
X-ray facilities to support the walk in centre are also available at Westgate Diagnostic Centre.

8a.m. until 8p.m., 7 days a week at
Westgate NHS Walk-in Centre
Campus for Ageing and Vitality (formerly Newcastle General Hospital)
Westgate Road, Newcastle upon Tyne NE4 6BE

Tel. (0191) 282 3000

210923

 

Location map of Westgate NHS Walk-in Centre

Minor Injuries Unit

The Minor Injuries Unit (MIU) is based at the Royal Victoria Infirmary close to the heart of Newcastle city centre.  This nurse-led unit is co-located to the new Emergency Department seeing patients for assessment and treatment of a wide range of urgent (non-emergency) conditions, minor injuries and illnesses.  The Unit is staffed by highly experienced nurse practitioners who also work within the Emergency Department, and is supported by the medical staff of the Department who oversee the work of the Unit and are available for advice if required.

Who: Adults (aged 16 and over) – Children who present at the Minor Injuries Unit will be seen at the Children’s Emergency Department.

What: Most minor injuries and ailments can be treated at Minor Injuries Unit. Where clinically appropriate patients will be referred to the Emergency Department which is located next door.

8:00a.m. – 9:00p.m., 7 days a week at
Minor Injuries Unit (next to A&E), Royal Victoria Infirmary, Richardson Road, Newcastle upon Tyne NE2 4AZ
Tel. (0191) 282 0531

NHS 111

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What to do when your GP practice is closed:
– If it’s a life-threatening emergency call 999
– If you need medical help but it’s not an emergency call 111

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.  Calls to NHS 111 are FREE from landlines and mobiles and NHS 111 is available 24/7, every day of the year.

When to call 111
You should call 111 when:
• You think you need to go to A&E or to another NHS urgent care service
• Your GP surgery is closed and you need healthcare advice
• You don’t know who to call for medical help.

When to call 999
Call 999 for life threatening emergencies such as:
• Major accident or trauma
• Severe breathlessness
• Severe bleeding
• Loss of consciousness
• Severe chest pain

Accident and Emergency / 999

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest Accident and Emergency department (Royal Victoria Infirmary) or call 999.

Accident and Emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

203499

 

Location map of Newcastle Royal Victoria Infirmary Emergency Dept.