What is NHS 111?

  • NHS 111 is a new telephone service being introduced to make it easier for you to access local health services, when you have an urgent need.
  • If you need to contact the NHS for urgent care there are only three numbers to know; 999 for life-threatening emergencies; your GP surgery; or 111.
  • When you call 111 you will be assessed, given advice and directed straightaway to the local service that can help you best – that could be an out-of-hours doctor, walk-in centre or urgent care centre, community nurse, emergency dentist or late opening chemist.
  • NHS 111 is available 24 hours a day, 7 days a week, 365 days a year.
  • Calls from landlines and mobile phones are free.
  • For further details click here NHS_111___FAQs[1] or www.nhs.uk/111/