Home visits are reserved for patients who are house-bound or have serious illness and are too poorly to attend the Practice.
Please ring (0191) 264 1014 before 10:30 a.m. to request a home visit and let us know if your condition is urgent. The Receptionist will take your details and one of the GPs may call you back to discuss your request and arrange appropriate care – which may be a home visit, appointment at the Practice or telephone advice.
We understand it can sometimes be difficult to get to the Practice. Friends, relatives and neighbours are often able to help you with transport. There are also excellent bus links to the Practice (services 22, 71, 684 and X82). We have arranged a discounted rate with a local taxi firm and there is a Freephone in the Practice to call a taxi.
If the patient’s condition worsens after you have spoken to us, please call us back for a re-assessment on 0191 264 1014 or contact NHS111 on 111 if the Practice is closed.
In an emergency at any time – dial 999.