Friends & Family test feedback

The NHS Friends and Family Test was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

To complete a Friends and Family Test online please click here.

Please see some comments below from our patients who have completed a Friends & Family Test.

“Throckley Primary Care has a range of fantastic GP’s, practice nurses, specialists and receptionists who are all brilliant at their jobs! They all take time and importantly listen and treat your problems, always in a lovely manner and a smile where appropriate. I wouldn’t have a bad word said against anybody there! They are all to be congratulated infact, on the service they provide.”

“Having had several operations over the years I can say I have had excellent treatment from initial GP consultation through to after care.”

“Very friendly staff.  Very professional in all areas.”

“All nurses and doctors at the practice have always been wonderful. Professional, kind and non judgmental. I always feel comfortable speaking with anyone at the practice about any health issue.”

“I’ve been for my NHS ‘mot’ test! I think this is an amazing service and opportunity to review my health. If I went private for such a test it would cost a fortune! Caroline the nurse was amazing as usual – friendly, helpful, knowledgeable, encouraging. Thank you.”

Date published: 11th June, 2018
Date last updated: 11th November, 2021